shop policies
domestic shipping
- In Stock orders will ship within 1-2 weeks and are processed in the order in which they are received.
- Out of Stock/Special orders will ship within 2-4 weeks and are processed in the order in which they are received.
- Custom/ Bespoke orders will ship depending on the timeline and complexity of the project.
- If you are considering rush shipping, please ensure that the item is listed 'in stock', as I cannot guarantee delivery of special orders within 1-2 weeks.
international shipping
- If you are outside of the continental US and would like to make a purchase, I am happy to ship internationally.
- All duties, taxes, and importation fees will be your responsibility.
- The item value listed on the shipment will be the purchase price.
- Because international shipments are often not trackable or insurable once they cross the USA border, I do not guarantee delivery of international shipments.
returns
I want you to be happy with your piece, and I will gladly correct any mistakes in fit or function.
- Items returned without prior correspondence will not be accepted for a refund.
- Returns made within 14 days are eligible for a refund if I am contacted prior to return shipment, though a 20% restocking fee will be deducted from the item value.
- Original shipping fees will not be refunded.
- Returns made within 30 days of receipt are eligible for exchange or store credit if I am contacted prior to return shipment.
- Returned items must be in unworn condition and accompanied by your order number.
- Items damaged by customer performed refitting are not eligible for return.
- You will be responsible for the cost of return shipping, except if the item is defective.
- Custom and Special orders are not returnable. Please ensure that you read the item description for insight on whether a piece is in stock or requires a special order.